Delete your Astrolabium account
Esborrar el teu compte de Astrolabium · Eliminar tu cuenta de Astrolabium
From inside the app
Open Astrolabium, open the menu at the top right and choose Delete account. You will be asked to confirm. The deletion runs immediately and cannot be undone.
Without the app
If you have uninstalled Astrolabium, write to info@astrolabium.app from the email address of your account, or include the email you used. Requests are completed within 30 days; in practice, within a few days.
What is deleted
- Your account and sign-in credentials.
- Your readings, spreads and their interpretations.
- Your journal, notes, agenda entries and lunar reminders.
- Your questions to the AI guide and the answers it gave you.
- Your learning progress, games progress and statistics.
- Your usage analytics.
What is kept, and why
- Payment records, with your identifier removed. Accounting and refund law requires the transaction itself to be retained; it is no longer linked to you.
- Content reports you filed, with your identifier removed, so a report about a dangerous AI answer can still be reviewed.
- Aggregate service costs, with your identifier removed.
Your subscription
Deleting the account does not cancel a subscription bought through Google Play or the App Store — only the store can do that. Cancel it in Google Play subscriptions or in your Apple ID settings, otherwise it keeps renewing.