Delete your Astrolabium account
Esborrar el teu compte de Astrolabium · Eliminar tu cuenta de Astrolabium
From inside the app
Open Astrolabium and go to Settings → Delete account. You will be asked to confirm. The deletion runs immediately and cannot be undone.
Without the app
If you have uninstalled Astrolabium, write to aitorgilabert@proton.me from the email address of your account, or include the email you used. Requests are completed within 30 days; in practice, within a few days.
What is deleted
- Your account and sign-in credentials.
- Your readings, spreads and their interpretations.
- Your journal, notes, agenda entries and lunar reminders.
- Your questions to the AI guide and the answers it gave you.
- Your learning progress, games progress and statistics.
- Your usage analytics.
What is kept, and why
- Payment records, with your identifier removed. Accounting and refund law requires the transaction itself to be retained; it is no longer linked to you.
- Content reports you filed, with your identifier removed, so a report about a dangerous AI answer can still be reviewed.
- Aggregate service costs, with your identifier removed.
Your subscription
Deleting the account does not cancel a subscription bought through Google Play or the App Store — only the store can do that. Cancel it in Google Play subscriptions or in your Apple ID settings, otherwise it keeps renewing.